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Privacy Policy

How the Pouriva mobile game handles information about you. Plain language first, the legal detail below.

Last updated: 11 November 2026 ≈ 7 min read ENTRDE

1Who we are#

Pouriva is a mobile puzzle game made by Neptuniva. The controller responsible for personal data processed in connection with the game is:

Controller
Berkay Aksoy, trading as Neptuniva
Country
Türkiye
Email
games@neptuniva.com

This policy applies to the Pouriva apps for iOS and Android and to this website. It is written to meet the EU/UK General Data Protection Regulation (GDPR) and Türkiye’s Personal Data Protection Law No. 6698 (KVKK).

2The short version#

No account, no sign-in. We don’t ask for your name, email or phone number, and we don’t run servers that store your game data.
  • Your progress, coins and settings are saved only on your device.
  • The game shows ads through Google AdMob. Google processes device information to show, measure and protect ads. In the EU and UK we ask for your consent first; on iPhone, Apple asks whether you allow tracking.
  • Purchases are handled by Apple or Google. We never see your payment details.
  • We don’t use analytics tools at the moment and we don’t sell personal data.

3Game data on your device#

To let you continue where you left off, the game stores on your device: level progress and stars, coins, the items you own and use, your settings (sound, music, vibration, language, accessibility options) and a record of purchases you made so your rewards stay unlocked.

This file stays on your phone. It is not sent to us. It may be included in your device’s own backup (iCloud or Google backup) under your account with Apple or Google. Deleting the game deletes this data.

4Advertising (Google AdMob)#

Pouriva is free and funded by ads. We use Google AdMob, provided by Google LLC and, for users in the EEA and UK, Google Ireland Limited. Most ads are optional videos you choose to watch for a reward (an undo, a hint, an extra tube or coins); short ads between levels never appear in the tutorial and are removed entirely by the “Remove Ads” purchase.

When an ad is requested, Google’s software in the app may collect and process:

  • device and app information (model, operating system, language, app version) and your IP address, from which an approximate location (country/city) can be derived;
  • an advertising identifier: the IDFA on iPhone (only if you allow tracking) or the Android Advertising ID;
  • information about the ads shown and your interaction with them (views, taps, rewards).

Google uses this to deliver and limit ads, measure them, detect fraud and abuse and, only with your consent where the law requires it, to personalise ads. If you don’t consent, you still see ads, but they are not personalised.

Consent in the EU/EEA, UK and Switzerland: on first start the game shows a consent message from Google’s User Messaging Platform (an IAB TCF-registered consent tool). You can accept, refuse or choose purpose by purpose, and change your choice any time in Settings → Ad preferences in the game.

iPhone: Apple’s App Tracking Transparency prompt asks whether you allow tracking. If you don’t, the IDFA is not shared.

More about how Google uses data: How Google uses information from sites or apps that use its services and the Google Privacy Policy.

5In-app purchases#

You can buy coin packs, a Starter pack and “Remove Ads”. Payments are processed entirely by Apple (App Store) or Google (Google Play) under their terms and privacy policies. We receive only a confirmation of the purchase (product and transaction ID) so the game can unlock it; we never receive your name, card or billing details.

6Technical data#

Pouriva is built with the Unity game engine. When the app runs, the engine may send limited, non-identifying technical information (such as device model, operating system and hardware capabilities) to Unity Technologies to keep the engine working well on different devices. See the Unity privacy policy for players.

Apple and Google may also share anonymous crash reports and app statistics with us if you have allowed this in your device settings (for example “Share with App Developers” on iPhone).

This website stores only your colour theme and language choice in your browser’s local storage. It sets no cookies and uses no trackers. Our web server keeps standard access logs (IP address, time, requested page) for security.

7When you contact us#

If you email us, we process your email address and the content of your message (and anything you choose to attach, such as screenshots) to answer you.

8Legal bases#

PurposeLegal basis (GDPR art. 6 / KVKK art. 5)
Personalised ads, storing/reading information on your device for adsYour consent (GDPR 6(1)(a), ePrivacy rules; KVKK explicit consent)
Non-personalised ads, ad measurement, fraud preventionOur legitimate interest in funding a free game (GDPR 6(1)(f); KVKK 5(2)(f))
Delivering purchased itemsPerformance of a contract (GDPR 6(1)(b); KVKK 5(2)(c))
Answering your messagesLegitimate interest / steps you request (GDPR 6(1)(b),(f); KVKK 5(2)(c),(f))
Keeping records the law requiresLegal obligation (GDPR 6(1)(c); KVKK 5(2)(ç))

9Recipients and international transfers#

  • Google (AdMob and its consent platform) and the ad partners Google works with, for advertising as described above.
  • Apple and Google as app stores and payment processors.
  • Unity Technologies for engine technical data.
  • Our email and web hosting providers, and authorities when the law requires it.

Some of these companies process data outside Türkiye and the EEA, including in the United States. Such transfers rely on the safeguards these providers offer, such as the EU Standard Contractual Clauses and the EU–US Data Privacy Framework, and, for transfers from Türkiye, on the mechanisms of KVKK article 9.

10How long we keep data#

  • Game data on your device: until you delete the game.
  • Emails with you: as long as needed to help you, and no longer than 2 years after the conversation ends.
  • Web server logs: up to 14 days.
  • Data held by Google, Apple and Unity: according to their own retention policies.

11Your choices and rights#

  • Change ad consent (EU/EEA, UK, Switzerland): in the game, Settings → Ad preferences.
  • Limit tracking: iPhone — Settings → Privacy & Security → Tracking; Android — Settings → Google → Ads to reset or delete your advertising ID.
  • Remove ads between levels with the “Remove Ads” purchase.

Under GDPR and KVKK you have the right to know whether your data is processed, to access it, to have it corrected or erased, to restrict or object to processing, to data portability, and to withdraw consent at any time without affecting earlier processing. Because we don’t hold game data on servers, most requests about advertising data are best directed to Google; we will help you with any request — write to us.

You may also complain to a data protection authority: in Türkiye the Personal Data Protection Authority (KVKK), in the EU the authority of your country.

12Children#

Pouriva is suitable for all ages but is not directed at children under 13, and we don’t knowingly collect personal data from them. If you believe a child has sent us personal data, contact us and we will delete it.

13Security#

The game communicates with Apple, Google and Unity only over encrypted connections (HTTPS). Because we don’t keep your game data on servers, there is very little personal data on our side to protect; what we have (emails) is kept in access-controlled accounts.

14Changes#

If we change how the game uses data — for example by adding an analytics service — we will update this page and the date at the top, and ask for your consent in the game where the law requires it.

15Contact#

Questions or requests about privacy: games@neptuniva.com. We answer within 30 days at the latest.